One large task of an airline is to make sure that all their employees are dressed properly. Typically, each position within an airline will have a different dress code. From the fancy outfits that flight attendants often wear to the more mundane look of those who work behind the scenes and away from passengers. They each have their purpose and it is quite the feat to make sure that every employee has a proper uniform.
TAM Airlines has a specialty uniform shop, located in Sao Paulo, where all 22,000 employees can go and pick up their uniforms. The process is quite the task.
The facility is unique in that not only do employees come in person, but the airline wants the uniform process to be a part of their culture.
The shop is located in an inconspicuous part of town, not where one would expect to find an airline uniform shop. It is not close to the airport or to TAM HQ. The entrance of the facility has quite a bit of security. A gate, a guard, and some barbed wire were there to make sure that only people authorized were allowed in.
Even with all the security, the facility was quite welcoming.
The uniform shop really provides a positive and exciting atmosphere — almost like you are going on a shopping spree.
The lobby seating area has benches and walls covered in uniform fabric made of up different shapes. Moving behind reception, one will find a lounge where employees (both that work on-site and those looking to get a TAM uniform) are able to relax and get a drink.
