There is no single method for specifying rental textiles, but shrewd purchasing and stringent checks on delivery separate the professional rental operator from the amateur, writes Richard Neale of LTC Worldwide
Textiles can be specified in one or more of several ways and it is important to select the ones that are most appropriate for the individual laundry. Many customers buy to sample; they take in one or more samples for wash trials and if they perform satisfactorily in washing and ironing and still look and feel good after processing, then they place the order. This is fine, but it is essential to retain a labelled sample of each of the new items for future reference. Then if there is any dispute in the future as to whether the batch currently supplied matches the sample, there is a labelled reference sample that can be rapidly analysed.
