Volvo Cars is taking proactive measures to address the projected decline in the auto technician workforce. Currently, women account for less than 5 percent of the automotive technician workforce, according to the U.S Bureau of Labor Statistics. However, Volvo Cars is expanding the technician staffing pie by looking beyond the male-dominated industry. With the demand for technicians far exceeding the number of graduates, the shortage threatens dealership profits and customer satisfaction.
The shortage of technicians in the automotive industry is a growing concern. With the workforce projected to decline by 4 percent, there is a pressing need to attract more individuals to the field. Last year, there was a significant demand for technicians, but the number of graduates fell short. This shortage not only affects dealership profit centers but also has the potential to lower customer satisfaction if repairs are not completed promptly. Volvo’s efforts to recruit and train more women in the industry aim to address these challenges and create a more diverse and skilled workforce.
To combat this, Volvo is actively recruiting and training more women to increase diversity in the industry. One of the steps Volvo is taking to create a more inclusive and female-friendly work environment is redesigning the shop uniform to be more comfortable and suitable for women. By doing so, Volvo aims to achieve a 30 percent female workforce by 2030. Creating a female-friendly environment in service technician jobs involves paying attention to even the small details, such as a uniform designed specifically for the job and the person wearing it.
As noted by Moynihan, “Volvo is actively taking steps in recruitment and training.” With their efforts to increase diversity in the industry, Volvo Cars is hoping to address the projected decline in the auto technician workforce and ensure that both dealership profits and customer satisfaction remain high.
